AutoConcierge is dedicated to safeguarding your privacy. This policy outlines how AutoConcierge will utilize and protect any personal information provided when using our website.

AutoConcierge collects information from customers solely relevant to the purpose of our business operations, including AC Driver services such as Rent-A-Driver, LTO Services, and Maintenance Valet, as well as AC Elite Card benefits including Parts Canvassing, Auto Concierge Service, and Roadside Assistance. By filling out our official forms, individuals willingly consent to sharing, providing, and disclosing personal information as requested.

Information obtained through this website is used solely for legitimate purposes. We collect only relevant, suitable, adequate, necessary, and not excessive information in relation to our purposes. All data are collected with adequate security measures to protect the rights of data subjects in compliance with existing data privacy laws.

Personal information is retained only as long as necessary for service processing and internal marketing programs. Customers have the right to object to data processing beyond service delivery needs, including direct marketing, automated processing, and profiling.

In cases of data sharing allowed by law, AutoConcierge executes data-sharing agreements with partners or affiliates to uphold data privacy and security standards.

We collect personal information through lawful and fair means, with the knowledge or consent of the individual concerned. Personal data must be relevant, accurate, complete, and up-to-date for the intended purposes.

We protect personal information with reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification.

Information regarding our policies and practices related to personal information management is readily available.

We conduct our business in accordance with these principles to ensure confidentiality is protected and maintained.

Users may request data deletion by emailing [email protected], subject to review and verification. The support team may request additional data for verification purposes and will notify the user within 24-48 hours. Account deletion takes 2-3 business days, with users notified via email upon completion.

AutoConcierge values your privacy and is committed to protecting your data.